Generally defined, consulting is the process of communication, the purpose of which is to make
decisions about which actions will most effectively address a client's needs. InfoSolutions
brings unique experience and expertise to this process and can facilitate decision-making.
We offer three primary approaches to consulting.
- Enterprise Consulting focuses on the organization as a whole. In the initial phase,
we identify, with the client, the philosophy and guidelines, if any, that may exist
for knowledge management. We then assess the client's search and information management
needs, particularly in light of any goals established when we were first brought in.
We evaluate how information / content is generated, distributed, updated, consumed, and
archived. We identify goals for optimizing the search and management of information
during these five stages in the information life cycle and offer specific suggestions
to create more comprehensive, efficient, and cost effective methods.
To promote the long-term value from our consulting, we work with the client to establish
or improve their approach to information management. We offer assistance in establishing
standards that will guide the more specific implementation of information management
solutions. We also recommend specific projects and identify their potential value to the
organization. Enterprise Consulting often becomes the basis for the next approach,
Project Consulting.
- Project Consulting focuses on the specific requirements and goals of a project.
InfoSolutions works with the client to understand specific needs, explore options,
and decide on a process for implementing a solution. This approach to consulting uses
the client's existing information management system as a base for developing the solution.
That base may have existed before we began our work, or may be the result of prior
Enterprise Consulting.
After the process for implementing the solution has been decided,
InfoSolutions develops proposals, which address the specific elements of the project.
At this point we move with the client into Implementation Consulting.
- Implementation consulting focuses on the process of defining the design specifications
and implementation strategies of a project. To the extent that the client has already
defined their needs and also limited the scope of the project, Implementation Consulting
may be the only approach necessary to meet their needs.
In its most basic form it is a process to make sure we (InfoSolutions) understand the
specifications defined by the client so that we can carry out the development roles
that are being contracted to us.
Working together closely with our clients, we come to understand the organizational
environment into which our solutions will be deployed. We also develop long-term
relationships with many of our clients allowing our ongoing work to be enjoyable and
built on the trust developed in our initial projects.
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